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var(--linha);cursor:pointer;text-align:left;background:#fff;border-radius:14px;width:100%;padding:12px;transition:border-color .12s,box-shadow .12s;box-shadow:0 1px 2px #1210190d}.card:hover{border-color:#cdbff5;box-shadow:0 10px 24px -14px #3a00b066}.card b{color:var(--tinta);font-weight:600;line-height:1.3;display:block}.card small{color:var(--suave)}.card .pes{flex-wrap:wrap;gap:6px;margin-top:9px;display:flex}.card[draggable=true]{cursor:grab}.filtros{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px;display:flex}.filtros .entrada{max-width:280px;min-height:38px}.chips{flex-wrap:wrap;gap:6px;display:flex}.chip{border:1px solid var(--linha);cursor:pointer;color:var(--texto);background:#fff;border-radius:999px;padding:6px 12px;font-size:13px;font-weight:600}.chip.on{background:var(--tinta);border-color:var(--tinta);color:#fff}.problemas{gap:6px;margin:0;padding:0;list-style:none;display:grid}.problemas li{align-items:flex-start;gap:8px;font-size:14px;display:flex}.problemas li:before{content:"";background:var(--vermelho);border-radius:50%;flex:none;width:7px;height:7px;margin-top:7px}.msg-pronta{white-space:pre-wrap;color:#163b22;background:#e7fbe9;border:1px solid #c6efcf;border-radius:16px 16px 4px;padding:12px 14px;font-size:14.5px}.historico{gap:10px;display:grid}.historico>div{gap:10px;font-size:14px;display:flex}.historico time{color:var(--fraco);white-space:nowrap;font-size:12px}.dados{grid-template-columns:auto 1fr;gap:6px 14px;font-size:14px;display:grid}.dados dt{color:var(--suave)}.dados dd{color:var(--tinta);overflow-wrap:anywhere;min-width:0;margin:0}.passo-a-passo{counter-reset:p;gap:10px;display:grid}.passo-a-passo>div{grid-template-columns:28px 1fr;align-items:start;gap:10px;display:grid}.passo-a-passo>div:before{counter-increment:p;content:counter(p);background:var(--lilas);width:26px;height:26px;color:var(--violeta);font:700 12px var(--disp);border-radius:50%;place-items:center;display:grid}.tabela{border-collapse:collapse;width:100%;font-size:14px}.tabela th{text-align:left;color:var(--suave);border-bottom:1px solid var(--linha);padding:8px 10px;font-size:12px;font-weight:600}.tabela td{border-bottom:1px solid var(--linha);vertical-align:middle;padding:11px 10px}.tabela tr:last-child td{border-bottom:0}.tabela .valor{color:var(--tinta);white-space:nowrap;text-align:right;font-weight:600}.rolagem{overflow-x:auto}.clientes{grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:12px;display:grid}.cliente{flex-direction:column;gap:12px;display:flex}.cliente .cab{align-items:flex-start;gap:12px;display:flex}.cliente .mens{font:700 20px var(--disp);color:var(--tinta)}.cliente .botoes{flex-wrap:wrap;gap:6px;margin-top:auto;display:flex}.agentes{grid-template-columns:1.3fr 1fr;align-items:start;gap:14px;display:grid}@media (width<=1000px){.agentes{grid-template-columns:1fr}}.conversa{flex-direction:column;height:min(70vh,720px);display:flex}.conversa .msgs{flex-direction:column;flex:1;gap:10px;padding:4px 2px 12px;display:flex;overflow:auto}.bolha{white-space:pre-wrap;border-radius:16px;max-width:82%;padding:10px 13px;font-size:14.5px;line-height:1.45}.bolha small{opacity:.7;margin-top:4px;font-size:11.5px;display:block}.bolha.pessoa{background:var(--violeta);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}.bolha.agente{background:var(--lilas-2);border:1px solid var(--linha);color:var(--tinta);border-bottom-left-radius:4px;align-self:flex-start}.bolha .quem{margin-bottom:2px;font-size:12px;font-weight:700;display:block}.conversa form{border-top:1px solid var(--linha);gap:8px;padding-top:12px;display:flex}.conversa textarea{resize:vertical;border:1px solid var(--linha);border-radius:14px;outline:none;flex:1;min-height:46px;max-height:140px;padding:11px 13px}.conversa textarea:focus{border-color:var(--violeta)}.status-ponte{color:var(--suave);align-items:center;gap:6px;font-size:12.5px;display:flex}.ponto{background:var(--zap);border-radius:50%;flex:none;width:8px;height:8px}.ponto.off{background:#d0cbe0}.ponto.erro{background:var(--vermelho)}.entrar{background:radial-gradient(90% 60% at 20% 0,#7a3cff 0%,#3a00b0 45%,#140a33 100%);place-items:center;min-height:100vh;padding:20px;display:grid}.entrar .cartao{width:min(400px,100%);padding:28px}.entrar img{height:30px;margin-bottom:22px}.entrar h1{margin-bottom:4px;font-size:20px}@media (width<=560px){.kpis{gap:10px}.kpi{padding:13px 14px}.kpi .num{font-size:19px}.kpi .det{font-size:12px}.topo h1{font-size:20px}}.rosto-ia{color:#fff;border-radius:50%;flex:none;place-items:center;width:34px;height:34px;font-size:14px;font-weight:800;display:grid;position:relative}.rosto-ia i{color:var(--violeta);border:1px solid var(--linha);background:#fff;border-radius:99px;padding:0 4px;font-size:9px;font-style:normal;font-weight:800;line-height:14px;position:absolute;bottom:-3px;right:-5px}